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We will be changing our clinical system on 12th Novwmbwe 2019 to emisweb. This is to enhance our service to you, however, during this time, there are steps we need to take to ensure that this change happens as smoothly as possible.

From the 5th November 2019 we will be without a live computer system as EMIS need at least 5 working days for the transfer of your data onto their system. During this time prescriptions and consultation/clinic information will need to be handwritten or done on our old clinical system and our IT staff will add this later onto the new system. We are currently looking at the best way to manage this time and for two weeks before and two weeks after our change date we will be operating ‘on the day appointments’ only.

 

We will stop receiving test results from the lab at QA hospital on 5th November until they will be uploaded to our new system after 12th November. During this time the lab will telephone any urgent results, and other results will come as a paper copy. We will let you know if your tests results require a prescription or appointment.

 

Vision Online Services will not be accessible from 5th November, and any patients who wish to register for EMIS online will need to RE-REGISTER for online access when we change to EMIS).

We will need at least 2 weeks to settle in with the new system before we start issuing registration forms. Please be patient with us. We are not currently taking online registration request for our current system, we request that patients wanting online access please wait until mid November to register on the new system.

 

Please bear with us during this time as EMIS is very different to our current clinical system and although there may be times when things don’t go according to plan, we will endeavour to sort problems quickly.

 

We will update this information as things change. If you have any questions, please speak to a member of staff.

 

Thank you

Dr Zarrouk and staff.

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